MOSI
How mixed-method research, from secret shopping to GoPro visitor recordings, helped MOSI prepare its brand and facility for a 60th-anniversary relaunch.
Raymond James (consulting)
How stakeholder interviews and on-the-ground observation uncovered the causes of slow turnaround at Raymond James Marketing and guided a plan to streamline the agency’s workflow.
City of Tampa
How an annual resident survey gave the City of Tampa a statistically valid read on quality of life, trust in government, and the Transforming Tampa’s Tomorrow initiative.
Hillsborough County – Sustainable Growth Survey
How stakeholder interviews and a countywide survey showed Hillsborough County residents rank housing affordability above all else, with 91 percent favoring limits on developing rural and agricultural land.
American Integrity Insurance Group
How a focus group of Florida homeowners revealed low brand awareness for American Integrity Insurance and clear insights into how consumers choose a policy.
Pinellas County Solid Waste – Commercial Recycling
How a biennial telephone survey of local businesses gave Pinellas County Solid Waste a clearer picture of commercial recycling habits and pain points.
Military Learning Center
How a viability study for the Military Learning Center of Tampa Bay identified which features, from STEM learning to veteran support, would matter most to the community.
CoopLew
How 23 in-person interviews with Chief Diversity Officers at a CoopLew conference gave Diverse: Issues in Higher Education the insight it needed to plan its future content.
Ybor City CRA Resident and Worker Study
How a recurring Resident and Worker Study has tracked sentiment in Ybor City since 2016 and helped drive real improvements like crosswalks, greenspaces, and lighting.
Hillsborough County
How a recurring telephonic and online survey gave Hillsborough County a baseline and years of trend data on resident satisfaction, safety, and services.